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Connect the cable when instructed (near the end of the installation procedure).

Reminder: If using USB cable between printer and computer, disconnect the cable before installing software.If found, Right-Click on the printer and " Remove" Not working? If the printer software is still / already installed, Uninstall the printer software from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and driversĬheck: After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers.NOTE > If you don’t know what this is, you are not using a VPN – ignore this part. If using VPN, shut it off to install software.Unless you must do so, I suggest you do not opt for the "Basic" version of the printer software.īasic Instructions - Install the Full Feature Software / Full Driver printer software HP Officejet Pro 8600 Plus/Premium e-All-in-One Printer series - N911a-n Full Feature Software and D. The Full Feature Software / full driver printer software HP Officejet Pro 8600/Plus/Premium e-All-in-One Printers - N911a-n Basic Driver Installation package - Information and Download " Basic" printer software requested here - stripped version of the printer software HP Scan and Capture is a nice app it is not HP Scan.īe Aware - there are two printer software packages for this older printer. HP Scan and Capture is dependent on the printer software having been installed, If this is not your printer - the following is not your answer.

I pulled the model name out of the image you posted. You did not include your printer model in your message. Business PCs, Workstations and Point of Sale Systems.